Please contact us at within an hour of order placement at email@example.com if you need to make changes to an already existing order. We will make every effort to accommodate your change request but cannot guarantee that we will be able to do so.
Yes, your plant will look like the plant pictured on the product page. And remember, these plants are bred to thrive and will become more lush and beautiful over time given the proper care.
We accept all major credit cards. Please note that online orders may be executed with real-time credit card processing, and your card may be charged before your order is shipped.
We ship orders anywhere in the contiguous United States (except California). Orders, once processed and packed up, will ship to you from Seattle, WA via USPS 2-3 Day Priority Mail. Orders are usually taken to the post office Tuesday through Friday of each week.
Please keep your location’s temperature in mind when placing an order, especially if your package will need to sit outside once it is delivered. If your package will need to sit outside for an extended period of time in extreme temperatures, please consider using a different shipping address or waiting until the weather is better suited for shipping.
If your plant was damaged during transit, please send us an email (with photos) at firstname.lastname@example.org so we can get it sorted out.
We handle returns and replacements on a case-by-case basis with the ultimate objective of making our customers happy. If you’re not happy with your recent purchase, please email us at email@example.com
We offer free local delivery in parts of Seattle, WA only with minimum orders of $40.00